FAQ
Questions.
Answered honestly.
Everything you want to know about working with Mayi Digital Creative. No marketing fluff, just straight answers.
Working With Us
Where are you based?
We're based in Perth, Western Australia. We work with clients across Australia and internationally. All work is handled remotely, so location is never a barrier.
Do you lock clients into long-term contracts?
No. All retainer engagements are on a monthly rolling basis. We don't believe in locking clients in. We believe in earning your business every single month.
How quickly can you get started?
We can typically onboard new clients within two weeks of signing. During onboarding we complete a strategy audit, set up reporting, and build out your 90-day plan.
Do I get a dedicated account manager?
Yes. Every client has a dedicated point of contact. You're never speaking to a different person each time you reach out.
Pricing
What does digital marketing cost?
Our retainer packages start from $2,500/month. The right budget depends on your goals, the number of channels, and the level of content production required. Book a free call and we'll give you a clear recommendation.
Are there setup or onboarding fees?
Yes. We charge a one-time onboarding fee for new retainer clients, which covers the strategy audit, account setup, and your 90-day plan. This is always disclosed upfront and before any agreement is signed.
Do you charge for ad spend separately?
Yes. Our management fees are separate from ad spend. You pay platforms directly and we manage the campaigns. This ensures full transparency over where your money is going.
SEO
How long does SEO take to show results?
SEO is a long-term investment. Most clients see meaningful improvement in 3-6 months, with significant growth at 6-12 months. We're transparent about this from day one.
Do you guarantee SEO rankings?
No ethical SEO agency can guarantee specific rankings. Search engines make that impossible. What we guarantee is a thorough strategy, consistent execution, and transparent reporting on progress.
Still have questions?
Book a free 30-minute strategy call. We'd love to talk through your specific situation.
Book a Free Call